I could not have asked for any more professional, polite and industrious workers. I would not hesitate to call them if I have any other plumbing issues. Their voice mail says they will call back within 15 minutes and that has been my experience. Josh gave me estimates as to what each visit was likely to cost depending on what they would have to do and that is what it cost. I don't have anything to compare it to but I was not surprised by the amount as it was within the estimates. I cannot say that for everyone I have dealt with over the years. I would, and have recommended them to friends and will continue to do so in the future.