I could not have asked for any more professional, polite and industrious workers. I would not hesitate to call them if I have any other plumbing issues. Their voice mail says they will call back within 15 minutes and that has been my experience. Josh gave me estimates as to what each visit was likely to cost depending on what they would have to do and that is what it cost. I don’t have anything to compare it to but I was not surprised by the amount as it was within the estimates. I cannot say that for everyone I have dealt with over the years. I would, and have recommended them to friends and will continue to do so in the future.
Everyone at Servant Plumbing is always very genuine and professional. I had already purchased the hot water heater and had ordered the wrong size. They added new fittings and got it to fit without having to go out for more parts or getting annoyed with my mistake. I can’t recommend these guys enough for their professionalism and integrity.
Went well. Received call back w/in 15 min as promised and water heater drained and replaced that day.
Contacted through Angie’s list and was called to discussed the problem, pricing, and schedule. Plumber showed up right on schedule and performed the work. Plumber was also kind enough to clear a drain in a separate sink while he was here. A little extra service goes a long way in my opinion. Thanks.
I sent Josh at Servant Plumbing a message through Angie’s List, asking for his help . . . . and soon if possible, not knowing if on a Sunday on short notice he would able to come. Sure enough, within a very short while, he emailed back that he would come, which he did within about an hour or so . . . and on a Sunday! He was able to clear the disposal blockage quickly and while doing so, noticed that one of the pipes under the sink needed to be shortened somewhat, which he also accomplished. We’ve used Servant Plumbing before and have always been happy, and this Sunday emergency service was just more proof that our trust in Servant is well-placed. Josh really saved the day for us and did it in such a pleasant and professional way, and he also charged us less than $100 for the job. We were so grateful.
This is the 2nd time in 4 years I’ve used this company and both times, they were on time, knowledgeable, kept me informed and got the job done in record time. They are courteous, professional and with very fair pricing.
Josh responded well within his “I’ll call you back within 15 minutes” time frame and was able to come out within just a few hours. He fixed the problem quickly, efficiently, and cheerfully. He’s a very personable young man, and will definitely get my business again.
Great experience overall. Called Servant plumbing, left brief message with overview of problem. Received call back within 10 minutes. We discussed the issue, and was offered a free estimate that same day. Plumber arrived right on time, very nice, professional and experienced guy. He saw the issue, explained how he proposed to resolve it, and provided a competitive estimate. Today ( yes, July 4), plumber arrived right on time, did a very professional job drilling through the lower cabinet under the kitchen sink and into the crawlspace, and replaced the old, failing drain pipe with PVC. Cost matched the estimate. I would not hesitate to use Servant Plumbing in the future or recommend them to others. I wish all service providers were this reliable and professional.
Responsiveness and professionalism were great. Very prompt, in fact for first visit plumber was at house less than 30 minutes after my phone call. Cost was very reasonable and plumber took time to explain the work needed. All in all a great experience – won’t hesitate to call them again for my plumbing needs.
He was very responsive. This man calls you back within 15 minutes after you leave him a message. He was honest, very responsive, and professional. The workers were very professional. He has on his logo, a little cross, and it says, “Heavenly owned but locally operated”. That’s one of the reasons that I picked them. They also have four-hundred and something positive reviews on various sites, that was another reason that I picked them too.
Arrived home yesterday (Friday) to discover a leaking hot water heater. Had used Servant Plumbing in the past, so they were the first, and only plumber I called. When I called I received Josh’s voice mail that stated he would return call in 15 minutes. My call was returned in 8 minutes. What!!! Who does that these days? After discussing problem and options (yes, we were given options), work was scheduled for today (Saturday). Throughout the day Josh kept me informed of how his day was going, There was no guessing as to when, or if, he would show up. He was here when he said he would be. What??? Communication and punctuality!!! Y’all can deal with the ‘big guys’ if you want to, but you’ll be missing out on having worked performed by a REAL plumber. Josh is experienced, professional, knowledgeable, personable and customer oriented. He checked and double checked his work before leaving. He’s one of a dying breed – a MASTER tradesman. Thank you, Josh. Your phone number is on my refrigerator for any future plumbing needs.
I came home to find I had a drainage issue and originally though it was a clogged drain and called roto rooter at night which is usually the first thing that comes to mind in an emergency. They came out and found that the pipe was busted and told me the following day they would come out with a camera. I got no response and called them back and said they would return my call and nothing. So I called servant plumbing and spoke with Josh on Sunday and he knew what was wrong by just the phone call and would send someone out on Monday morning between 9 am and 10. Louie showed up at 0930 and found the problem and was exactly what Josh said it was over the phone. He completed the service quick and was super professional and quick. They are a top notch company and are now saved in my phone for future plumbing issues. They also told me they will do a free home inspection prior to me renting out the house. This is a highly recommended company!!!!
Because unlike other plumbing companies who talk a good game, we are the only plumbing company in town that can back up our statement when we say that you, the customer, is our top priority.
Why can we claim to be the best? Because we are currently ranked number one in the Greater Charleston Area out of over 60 plumbing companies.
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